SERVICES
Medical Refrigeration Services
Polar Shield Service Agreement
Polar Shield is specifically aimed at making it easier to budget for the year. Due to the immunization grant getting cancelled and HFI funding being significantly lowered, finding funding for a repair in the middle of the year can be difficult. Polar Shield gives piece of mind throughout the year.
Polar Shield provides two Preventive Maintenance visits per year. Any repairs that are required would be covered by this agreement. As well as any training, consultation, or moving of the units as long as it is on the same property. Polar Shield will cover a total of five visits per year.
An average repair including travel and parts is usually around $800. A more substantial repair can be over $2500. Polar Shield covers all of your medical refrigerators and freezers for the entire year.
What we Offer
Scheduled/Routine Maintenance
Ensure the longevity and optimal performance of your medical refrigeration units with our comprehensive preventive maintenance contracts. Our maintenance package includes:
Bi-annual Inspections:
Two visits per year where our certified technicians thoroughly inspect each unit, checking for wear and tear, and potential issues.
Priority Scheduling:
As a agreement holder, you receive priority scheduling for all maintenance visits, ensuring minimal disruption to operations.
Detailed Reporting:
Each visit concludes with a comprehensive service and calibration report, documenting the condition of your equipment and any actions taken.
Calibration Services:
Precise calibration of the temperature controls and sensors to ensure your units meet required standards for your safety.
Cost Savings:
Preventive maintenance helps reduce the risk of unexpected breakdowns, potentially saving you from costly emergency repairs.
Onsite Repairs
Experience swift and efficient repair services with our expert technicians. We are equipped to handle any issue with any unit, minimizing downtime and eliminating the need for costly removal and delivery fees. Our onsite repair services include:
Rapid Response:
Our technicians are available for emergency repairs, ensuring minimal downtime for your critical refrigeration units.
OEM Parts:
Use of Original Equipment Manufacturer (OEM) parts for all repairs to ensure compatibility and reliability.
Comprehensive Diagnostics:
Advanced diagnostic tools to quickly identify and resolve issues.
Warranty Support:
We work with manufacturers to provide warranty-covered repairs, helping you avoid out-of-pocket expenses.
clients and Partners
SET UP
Simplify the process of integrating new equipment into your facility with our setup services. We manage the entire process, from shipping to uncrating, test running, and final setup. Your new medical refrigeration units will be ready for immediate use, ensuring a seamless transition with minimal disruption to your operations. Our setup services include:
Direct Shipping:
Coordination with suppliers to have your new equipment shipped directly to your facility.
Test Runs:
Thorough test runs to ensure your equipment is functioning correctly before being put into service.
Professional Installation:
Expert uncrating, assembly, and installation by certified technicians.
User Training:
Initial training for your staff on the basic operation of the new equipment.
Alarm Monitoring Installation
Enhance the safety and reliability of your refrigeration systems with our alarm monitoring installation services. We not only install the monitoring equipment but also provide comprehensive setup and training for your staff. This ensures that your team is well-equipped to monitor and respond to any alerts, maintaining the integrity of your stored medical supplies. Our alarm monitoring services include:
State-of-the-Art Systems:
Installation of advanced alarm monitoring systems designed for medical refrigeration units.
Training Programs:
Detailed training for your staff on how to use and respond to alarm systems, including troubleshooting common issues.
Comprehensive Setup:
Full setup of monitoring systems, including sensor placement and calibration.
Remote Monitoring Options:
Setup of remote monitoring capabilities to allow off-site supervision of your units.
Training
Empower your staff with the knowledge and skills they need to effectively operate and maintain your refrigeration units. Our training programs cover a wide range of topics, from using controls to manually testing alarms to meet regulatory requirements. We provide training tailored to various types of units, ensuring your team is confident and capable. Our training services include:
Ongoing Support: Access to our team of experts for any follow-up questions or additional training needs.
Customized Training Modules: Tailored training sessions specific to the types of refrigeration units in your facility.
Hands-On Instruction: Practical, hands-on training that covers routine maintenance, troubleshooting, and emergency procedures.
Compliance Training: Ensuring your staff is up-to-date with industry standards and regulatory requirements.
Consultation
Navigating the complexities of medical refrigeration and alarm monitoring options can be daunting. Let our experts guide you in selecting the best solutions to meet your facility’s specific needs. Our consultation services are designed to take the worry off your shoulders, providing you with the insights and recommendations necessary for informed decision-making. Our consultation services include:
Needs Assessment: Comprehensive evaluation of your facility’s refrigeration requirements.
Equipment Recommendations: Expert advice on the best refrigeration units and alarm monitoring systems to meet your needs.
Regulatory Guidance: Assistance in ensuring your refrigeration systems comply with all relevant health and safety regulations.
Implementation Planning: Development of a detailed implementation plan for new equipment or upgrades, minimizing disruption to your operations.
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